LIGHTWORKERS.LIFE TERMS OF SERVICE

Effective Date: October 1, 2025
Last Updated: October 1, 2025

1. ACCEPTANCE OF TERMS

By accessing, browsing, or using Lightworkers.life ("the Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Platform.

These Terms constitute a legally binding agreement between you and Lightworkers ("Lightworkers," "we," "us," or "our"). By clicking "I Accept," creating an account, or using our services, you are entering into this agreement and confirm that you have the legal capacity to do so.

2. DESCRIPTION OF SERVICE

Lightworkers.life is an online marketplace platform that connects clients seeking holistic wellness services with qualified practitioners, including but not limited to:

Spiritual counselors and coaches
Energy healers and Reiki masters
Crystal healers and sound therapists
Meditation and mindfulness instructors
Holistic health practitioners
Life coaches and spiritual mentors
Alternative wellness professionals

Platform Role: We operate exclusively as an intermediary platform facilitating connections between independent practitioners and clients. We do not provide, endorse, or guarantee any healing, coaching, or wellness services directly.

3. ELIGIBILITY AND AGE RESTRICTIONS

3.1 Age Requirements

You must be at least 18 years of age to use this Platform
Users under 18 may only access the Platform with verifiable parental or guardian consent
We do not knowingly collect personal information from children under 13 years of age

3.2 Capacity

By using this Platform, you represent and warrant that:

You have the legal capacity to enter into binding agreements
Your use of the Platform complies with all applicable local, state, national, and international laws
All information you provide is accurate and truthful

4. USER RESPONSIBILITIES

4.1 For Clients:

Accurate Information: Provide truthful and current information when creating accounts and contacting practitioners
Respectful Conduct: Treat practitioners with respect and professionalism
Good Faith Use: Use the Platform solely for legitimate wellness and spiritual development purposes
Payment Compliance: Honor payment agreements made with practitioners
Health Responsibility: Maintain responsibility for your own health decisions and outcomes

4.2 For Practitioners:

Professional Credentials: Maintain current, accurate, and verifiable professional qualifications
Truthful Representation: Provide honest information about your training, experience, and service offerings
Legal Compliance: Comply with all applicable laws, regulations, and professional standards in your jurisdiction
Professional Boundaries: Maintain appropriate professional relationships with clients
Independent Contractor Status: Acknowledge that you are an independent contractor, not an employee of Lightworkers
Service Quality: Provide services consistent with your advertised qualifications and descriptions

5. PRACTITIONER VERIFICATION AND DISCLAIMER

5.1 Verification Efforts

While Lightworkers makes reasonable efforts to verify basic practitioner credentials during the onboarding process, we do not and cannot guarantee:

The accuracy of all practitioner qualifications or credentials
The quality, safety, or effectiveness of any services provided
The professional competence or ethical conduct of practitioners
The outcomes or results of any sessions or treatments

5.2 Independent Contractors

All practitioners on the Platform are independent contractors providing their own services. Lightworkers does not:

Employ, supervise, or control practitioners
Provide training or certification to practitioners
Assume responsibility for practitioner actions or decisions
Guarantee availability or scheduling of practitioner services

5.3 User Responsibility

Users are strongly encouraged to:

Conduct their own research and due diligence when selecting practitioners
Verify credentials and qualifications independently
Trust their intuition when choosing healing services
Seek multiple opinions for significant health or life decisions

6. COMPREHENSIVE MEDICAL AND HEALTH DISCLAIMER

6.1 No Medical Advice

THE SERVICES OFFERED THROUGH LIGHTWORKERS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE OR MEDICAL CONDITION. The Platform and all services accessed through it are for informational, educational, and spiritual development purposes only.

6.2 Medical Treatment Requirement

Always consult qualified medical professionals for medical advice, diagnosis, or treatment
Do not discontinue prescribed medications or medical treatments based on information received through the Platform
Seek immediate medical attention for any medical emergency
Inform your healthcare providers about any alternative or complementary therapies you are receiving

6.3 Mental Health Services

If you are experiencing mental health crises, suicidal thoughts, or psychological emergencies:

Contact emergency services immediately (911, 112, or your local emergency number)
Contact a mental health crisis hotline
Seek immediate professional psychological or psychiatric care
The Platform is not equipped to handle mental health emergencies

6.4 No Guarantees

We make no representations or warranties regarding:

The effectiveness of any healing modalities or spiritual practices
Specific outcomes or results from using practitioner services
The safety or suitability of any particular approach for your individual circumstances

7. PAYMENT TERMS AND FINANCIAL POLICIES

7.1 Payment Processing

All payments are processed through secure third-party payment processors
Users are responsible for providing accurate payment information
Lightworkers may charge platform fees as disclosed during the booking process
All fees are in the currency specified at the time of transaction

7.2 Refund Policy

Refund policies are primarily governed by individual practitioner terms
Platform fees may be non-refundable as specified at time of purchase
Disputed charges should first be addressed directly with the practitioner
Lightworkers reserves the right to mediate payment disputes at its discretion

7.3 Chargebacks and Disputes

Users agree to contact Lightworkers before initiating chargebacks
Fraudulent chargebacks may result in account termination
Users are responsible for any costs associated with unwarranted chargebacks

7.4 Pricing and Fee Changes

Practitioners set their own service prices
Platform fees may change with 30 days' notice to users
Continued use of the Platform after fee changes constitutes acceptance

8. INTELLECTUAL PROPERTY RIGHTS

8.1 Platform Content

All content on the Lightworkers Platform, including but not limited to text, graphics, logos, images, software, and design elements, is the exclusive property of Lightworkers or our licensors and is protected by copyright, trademark, and other intellectual property laws.

8.2 User-Generated Content

By posting content on the Platform, you grant Lightworkers a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content for Platform operations and marketing purposes.

8.3 Practitioner Content

Practitioners retain ownership of their original content but grant Lightworkers permission to display such content on the Platform for service promotion and user connection purposes.

8.4 Prohibited Uses of Intellectual Property

Users may not:

Copy, reproduce, or distribute Platform content without permission
Use Lightworkers trademarks or logos without written consent
Create derivative works based on Platform content
Reverse engineer or attempt to extract source code from the Platform

9. PRIVACY AND DATA PROTECTION

9.1 Privacy Commitment

We are committed to protecting your privacy and personal information in compliance with applicable data protection laws, including GDPR and CCPA where applicable.

9.2 Health Data Sensitivity

We recognize that wellness and spiritual services may involve sensitive personal information. Our Privacy Policy provides detailed information about:

How we collect, use, and protect your data
Your rights regarding your personal information
Data sharing practices with practitioners
Security measures to protect your information

9.3 Data Breach Notification

In the event of a data security breach that affects your personal information, we will notify affected users within 72 hours as required by applicable law and provide guidance on protective measures.

9.4 International Data Transfers

If you are located outside our primary jurisdiction, your data may be transferred to and processed in countries with different data protection standards. We ensure appropriate safeguards are in place for such transfers.

10. ENHANCED LIMITATION OF LIABILITY

10.1 Platform Role

LIGHTWORKERS OPERATES SOLELY AS AN INTERMEDIARY PLATFORM. WE ARE NOT RESPONSIBLE FOR:

The quality, safety, legality, or effectiveness of practitioner services
Any interactions, disputes, or agreements between users and practitioners
Any physical, emotional, spiritual, or financial harm resulting from practitioner services
Technical failures, service interruptions, or data loss

10.2 Maximum Liability Cap

IN NO EVENT SHALL LIGHTWORKERS' TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE LESSER OF:

(a) The amount you have paid to Lightworkers in the 12 months preceding the claim, or
(b) One hundred dollars ($100 USD)

10.3 Excluded Damages

LIGHTWORKERS SHALL NOT BE LIABLE FOR:

Indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Personal injury or property damage arising from Platform use
Damages resulting from practitioner services or user interactions

10.4 Acknowledgment

You acknowledge that these liability limitations are reasonable and necessary for Lightworkers to provide the Platform at current pricing levels.

11. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Lightworkers, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

Your use of the Platform and services
Your violation of these Terms of Service
Your violation of any third-party rights, including intellectual property, privacy, or publicity rights
Any content you post or transmit through the Platform
Any disputes between you and practitioners or other users
Your provision of services as a practitioner (if applicable)

This indemnification obligation shall survive termination of your account and these Terms.

12. PROHIBITED USES AND CONDUCT

You may not use the Platform for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Platform. Prohibited activities include, but are not limited to:

12.1 Legal Violations

Any illegal activities or solicitation of illegal acts
Violating any applicable laws, regulations, or ordinances
Infringing upon intellectual property rights
Engaging in fraudulent or deceptive practices

12.2 Harmful Conduct

Harassing, threatening, or intimidating other users
Posting defamatory, discriminatory, or hate speech content
Attempting to harm minors in any way
Impersonating any person or entity

12.3 Platform Abuse

Attempting to gain unauthorized access to Platform systems
Using automated systems to access or interact with the Platform
Interfering with the proper functioning of the Platform
Circumventing security measures or usage limitations

12.4 Commercial Misuse

Using the Platform for unauthorized commercial purposes
Competing directly with Lightworkers using Platform resources
Soliciting users to use competitive services

13. ACCOUNT TERMINATION AND SUSPENSION

13.1 Termination Rights

Lightworkers reserves the right to terminate or suspend user accounts immediately, without prior notice or liability, for any reason, including:

Violation of these Terms of Service
Fraudulent or suspicious activity
Complaints from other users about conduct or services
Extended periods of inactivity
Legal or regulatory requirements

13.2 Effect of Termination

Upon account termination:

Your right to access the Platform immediately ceases
We may delete your account information and content
Outstanding payment obligations remain in effect
These Terms continue to apply to prior Platform use

13.3 Survival

The following sections survive account termination: Intellectual Property Rights, Limitation of Liability, Indemnification, Dispute Resolution, and Governing Law.

14. DISPUTE RESOLUTION AND ARBITRATION

14.1 Mandatory Arbitration

ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION rather than in court, except that you may assert claims in small claims court if your claims qualify.

14.2 Arbitration Process

Arbitration shall be conducted by a single arbitrator through [ARBITRATION PROVIDER TO BE DETERMINED]
The arbitration shall take place in [JURISDICTION TO BE DETERMINED]
The arbitrator's decision shall be final and binding
Each party shall bear their own costs and fees

14.3 Class Action Waiver

YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION against Lightworkers. All disputes must be resolved on an individual basis.

14.4 Exceptions

This arbitration provision does not apply to:

Claims for injunctive or equitable relief
Disputes related to intellectual property rights
Claims that may be brought in small claims court

15. FORCE MAJEURE

Lightworkers shall not be liable for any delay or failure to perform any obligation under these Terms if such delay or failure results from circumstances beyond our reasonable control, including but not limited to:

Natural disasters, pandemics, or public health emergencies
Acts of war, terrorism, or civil unrest
Government actions, regulations, or sanctions
Internet or telecommunications failures
Third-party service provider failures
Labor strikes or disputes

During force majeure events, we will make reasonable efforts to minimize service disruptions and will resume normal operations as soon as reasonably possible.

16. MODIFICATIONS TO TERMS

16.1 Amendment Rights

Lightworkers reserves the right to modify these Terms of Service at any time. Material changes will be communicated through:

Email notification to registered users
Prominent notice on the Platform
Updated "Last Modified" date on this page

16.2 Acceptance of Changes

Your continued use of the Platform after receiving notice of changes constitutes acceptance of the modified Terms. If you disagree with any changes, your sole remedy is to discontinue using the Platform.

16.3 Version Control

We maintain version history of our Terms and will provide previous versions upon reasonable request.

17. GENERAL PROVISIONS

17.1 Entire Agreement

These Terms of Service, together with our Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and Lightworkers regarding your use of the Platform.

17.2 Severability

If any provision of these Terms is deemed invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

17.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.

17.5 Electronic Signatures and Communications

You consent to receive communications from us electronically, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement for written communication.

17.6 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

18. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

Email: legal@lightworkers.life
Website: https://lightworkers.life/contact
Business Address: [TO BE UPDATED UPON ENTITY FORMATION]

For general customer support inquiries:

Email: support@lightworkers.life

19. GOVERNING LAW AND JURISDICTION

These Terms of Service and any separate agreements whereby we provide services shall be governed by and construed in accordance with the laws of [JURISDICTION TO BE DETERMINED UPON ENTITY FORMATION], without regard to conflict of law principles.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in [JURISDICTION TO BE DETERMINED], and you hereby consent to personal jurisdiction and venue therein.

ACKNOWLEDGMENT

BY USING THE LIGHTWORKERS PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEIR CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE PLATFORM.